Applicable Law Policy
Last updated: August 27, 2026
This Applicable Law Policy explains the general legal framework that applies to your access to and use of the CelinieJourney website, online store, products, services, customer account features, checkout, forms, appointment tools, communications, and related online experiences (collectively, the "Services").
This policy should be read together with our Terms & Conditions, Terms of Sale, Legal Notice, Privacy Policy, and other posted policies.
General Application
By accessing or using the Services, placing an order, creating or using an account, submitting a form, requesting customer support, or otherwise interacting with CelinieJourney, you agree that your use of the Services is governed by the policies, terms, notices, and disclosures posted on our website, as well as applicable law.
If any part of this Applicable Law Policy conflicts with a separate written agreement that we have expressly signed with you, that written agreement will control only for the specific subject it covers.
Governing Law
To the extent permitted by law, the laws of the State of Ohio and applicable United States federal law govern these Services, your use of our website, and purchases made through CelinieJourney, without regard to conflict-of-law rules that would require the application of another jurisdiction's law.
This choice of law is intended to provide a predictable framework for our online store and customer policies. It does not limit any non-waivable consumer rights or mandatory protections that may apply under the laws of your state, province, country, or other jurisdiction.
Consumer Protection Rights
Nothing in this Applicable Law Policy is intended to exclude, restrict, or waive consumer protection rights that cannot be excluded, restricted, or waived under applicable law. Some jurisdictions may provide customers with rights relating to unfair or deceptive practices, warranties, refunds, cancellations, privacy, accessibility, product safety, tax disclosures, delivery, or other consumer matters.
Where a required law gives you rights that are different from or greater than those described in our posted policies, the required law will apply to the extent required.
Jurisdiction and Venue
To the extent permitted by law, disputes arising from or relating to the Services, website use, orders, products, customer account features, or posted policies may be brought in the state or federal courts located in Ohio. You and CelinieJourney consent to personal jurisdiction and venue in those courts where permitted by law.
This jurisdiction provision does not prevent either party from seeking appropriate relief in another forum when required or permitted by applicable law, including small claims court, administrative agencies, payment provider dispute procedures, marketplace processes, or other legally available procedures.
Online Transactions
CelinieJourney operates an online jewelry store powered by Shopify. Online transactions may involve third-party services such as payment processors, wallet providers, installment payment providers, shipping carriers, tracking tools, fraud prevention tools, tax calculation tools, customer account features, analytics tools, advertising tools, and Shopify apps.
Those third-party services may be governed by their own laws, terms, privacy policies, dispute procedures, eligibility rules, fees, platform settings, and technical requirements. Your use of those services may create separate rights or obligations between you and the third-party provider.
Orders, Payment, Shipping, Returns, and Warranty
Order placement, payment, delivery, returns, exchanges, warranty review, product service, store credit, and other purchase-related matters are governed by the policies posted on our website and the information presented at checkout.
Relevant policies may include:
If a specific product page, checkout notice, promotion, written customer service message, or posted policy contains more specific terms, those terms may apply to the relevant order or service request.
Privacy and Data Protection
Privacy and personal information matters are governed by our Privacy Policy, California Privacy notice, Your Privacy Choices page, Cookies Policy, and any other privacy notices that apply to your location or interaction with the Services.
Different privacy rights may apply depending on your location, the type of personal information involved, the way you interact with the Services, and applicable law.
International Access
The Services may be accessible from locations outside the United States. Accessing the Services from outside the United States does not mean that all products, services, shipping options, returns, warranty options, payment methods, promotions, or legal protections are available in every location.
You are responsible for complying with laws that apply to your access to the Services from your location. More information about international shipping availability is available on our Shipping Outside of the United States page.
Export, Sanctions, and Restricted Activity
You may not use the Services, purchase products, or request services in violation of applicable export control, sanctions, anti-money laundering, anti-fraud, consumer protection, privacy, intellectual property, or other laws. We may refuse, cancel, hold, or review orders or accounts where permitted by law if we believe a transaction may violate applicable legal requirements, platform rules, payment processor requirements, or our policies.
Policy Conflicts
If different CelinieJourney policies appear to address the same issue, the more specific policy will generally apply to the specific subject it covers. For example, return eligibility is governed by the 30-Day Returns & Exchanges policy, payment matters are governed by the Payment Options page and checkout terms, and privacy rights are governed by the applicable privacy notice.
If a required law conflicts with a posted policy, the required law will apply to the extent required.
Severability
If any provision of this Applicable Law Policy is found to be invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law. The invalid, unlawful, or unenforceable provision will be interpreted or modified to the extent necessary to make it valid and enforceable while preserving its intended purpose as closely as possible.
No Legal Advice
This Applicable Law Policy is provided for general customer information and does not provide legal advice. If you have questions about your legal rights, tax obligations, customs obligations, consumer rights, privacy rights, or other legal matters, you should consult an appropriate qualified professional.
Policy Updates
We may update this Applicable Law Policy from time to time to reflect changes in our website, Shopify settings, legal requirements, jurisdictional rules, sales channels, customer service procedures, or business operations. When we update this policy, we will revise the "Last updated" date above.
Contact Us
CelinieJourney
Email: legal@celiniejourney.com
Support: support@celiniejourney.com
Phone: +1 614-636-3778
You may also contact us through our Contact Us page.