Customer Service

Cookies Policy

Last updated: August 27, 2026

This Cookies Policy explains how CelinieJourney ("CelinieJourney," "we," "us," or "our") uses cookies, pixels, tags, scripts, local storage, software development kits, and similar technologies (collectively, "cookies and similar technologies") when you visit or use our website, online store, customer account features, checkout-related pages, forms, appointment tools, and related services (collectively, the "Services").

This Cookies Policy should be read together with our Privacy Policy, Your Privacy Choices page, and other policies linked from our website.

What Cookies Are

Cookies are small files or pieces of information that a website or service stores on your browser or device. Cookies can help a website recognize your device, remember your preferences, keep items in your cart, support checkout, measure website performance, and understand how visitors interact with pages and products.

Similar technologies, such as pixels, tags, scripts, and local storage, may perform related functions. For example, they may help measure advertising performance, support analytics, prevent fraud, personalize content, or help us understand how customers use the Services.

How We Use Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies and similar technologies for the following purposes:

  • Website operation: To load pages, keep the website functioning, maintain cart and checkout features, support account access, process orders, and provide requested services.
  • Security and fraud prevention: To protect the Services, detect suspicious activity, prevent unauthorized access, support payment security, and reduce abuse of forms, checkout, accounts, and other features.
  • Preferences and functionality: To remember choices such as region, currency, language, account status, cart contents, and other settings where available.
  • Analytics and performance: To understand page visits, product interest, navigation patterns, site performance, errors, conversion activity, and areas where the customer experience may be improved.
  • Personalization: To help tailor website content, product recommendations, recently viewed products, and shopping experiences where available.
  • Advertising and measurement: To help measure marketing campaigns, understand advertising effectiveness, avoid repeated ads, and show more relevant advertising where permitted by law and your privacy choices.
  • Customer service and communication: To support forms, appointment tools, chat or messaging tools where available, and other service-related interactions.

Types of Cookies We May Use

The cookies and similar technologies used on our website may fall into the following categories:

  • Strictly necessary cookies: These are needed for core website functions, such as page loading, cart, checkout, payment, account login, security, fraud prevention, and order processing. Without these cookies, some Services may not work properly.
  • Functional cookies: These help remember choices and improve convenience, such as saved preferences, account-related settings, and website functionality.
  • Analytics cookies: These help us understand how visitors use the website, which pages and products are viewed, how the site performs, and how we can improve the customer experience.
  • Advertising cookies: These may help us and advertising partners measure campaigns, understand ad performance, build audiences, and show ads that may be more relevant to your interests.
  • Social media and embedded content cookies: These may be used when our website includes social media features, embedded content, videos, or third-party tools.

Shopify Cookies and Platform Technologies

Our store is powered by Shopify. Shopify may use cookies and similar technologies to provide ecommerce, checkout, payment, customer account, security, fraud-prevention, analytics, personalization, and platform services. Shopify may also use certain information to provide Shopify-controlled services and features where enabled and permitted.

Shopify's cookie banner, customer privacy settings, data sharing opt-out tools, and Customer Privacy API may help manage certain Shopify-specific cookies, pixels, and privacy choices in configured regions. Shopify explains that its cookie banner can apply to storefront, cart, checkout, and customer account pages where configured.

For more information about Shopify's privacy practices and Shopify-controlled processing, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Cookies and Apps

We may use third-party apps, tools, payment providers, shipping tools, tracking tools, analytics providers, advertising platforms, social media platforms, review tools, customer service tools, or other service providers that use cookies and similar technologies.

Some third-party cookies or pixels may be controlled by the third party that provides the service. CelinieJourney does not control every cookie, pixel, storage method, setting, or data practice used by third-party providers. Those third parties may process information according to their own privacy policies, cookie policies, and terms.

If we manually install third-party cookies, pixels, or apps, additional consent or privacy tools may be needed depending on the laws that apply and the regions where customers are located. We may update our cookie practices as our website, Shopify settings, apps, pixels, and advertising tools change.

Cookie Consent and Regional Settings

Cookie requirements may vary by region. In some regions, certain non-essential cookies or tracking technologies may be used only after consent is obtained. In other regions, visitors may have the right to opt out of certain sale, sharing, or targeted advertising activities.

Where a cookie banner, cookie preference tool, data sharing opt-out page, or similar privacy control is available on our website, you may use that tool to manage available choices. The available controls may vary depending on your region, browser, device, Shopify settings, and third-party tools used on the Services.

Your Cookie Choices

You may be able to manage cookies in the following ways:

  • Cookie banner or preference tool: If available on our website, you may use the banner or preference tool to accept, reject, or manage certain non-essential cookies.
  • Browser settings: Most browsers allow you to block, delete, or receive warnings about cookies. Browser settings may vary by provider and device.
  • Device settings: Some devices allow you to limit ad tracking, reset advertising identifiers, or manage privacy preferences.
  • Opt-out preference signals: Some browsers or extensions may send opt-out signals such as Global Privacy Control ("GPC").
  • Shopify Privacy Portal: You may use the Shopify Privacy Portal for certain Shopify-controlled privacy requests.
  • Contact us: You may contact legal@celiniejourney.com with privacy-related questions or requests.

Global Privacy Control and Opt-Out Signals

Some browsers, extensions, or devices may allow you to send opt-out preference signals, including Global Privacy Control ("GPC"). Where required by applicable law and technically supported by our website or service providers, we will treat recognized opt-out preference signals as a request to opt out of applicable sale, sharing, or targeted advertising for the browser or device sending the signal.

Because these signals are generally browser- or device-specific, you may need to enable the signal separately on each browser or device you use.

Effect of Managing Cookies

If you block, delete, or reject cookies, some parts of the Services may not work as intended. For example, you may not be able to keep items in your cart, complete checkout smoothly, access account features, save preferences, view recently viewed products, receive personalized recommendations, or use certain third-party tools.

Restricting cookies may also affect our ability to measure website performance, understand product interest, improve the Services, and provide relevant advertising or content.

Do Not Track

Some browsers may offer a "Do Not Track" setting. Because there is no uniform industry standard for responding to Do Not Track signals, our website may not respond to those signals in the same way across all browsers or services. We may, however, respond to legally recognized opt-out preference signals, such as GPC, where required and technically supported.

Updates to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in our website, Shopify settings, apps, pixels, advertising tools, analytics providers, legal requirements, or business operations. When we update this policy, we will revise the "Last updated" date above.

Contact Us

If you have questions about this Cookies Policy or your privacy choices, please contact us:

CelinieJourney
Email: legal@celiniejourney.com
Phone: +1 614-636-3778

You may also contact us through our Contact Us page.