Customer Service

Your Privacy Choices

Last updated: August 27, 2026

CelinieJourney respects the privacy choices available to customers and visitors under applicable privacy laws. This page explains how you can manage certain privacy preferences, opt out of certain data uses where applicable, and submit privacy-related requests to CelinieJourney.

This page should be read together with our Privacy Policy, California Privacy notice, Colorado Consumer Policy, and Cookies Policy.

Privacy Choices Available to You

Depending on where you live and how you interact with the Services, you may have the right to make certain privacy choices, including:

  • Request access to or a copy of personal information we maintain about you.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information, subject to legal exceptions.
  • Request a portable copy of certain personal information.
  • Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.
  • Limit certain uses or disclosures of sensitive personal information, where applicable.
  • Withdraw consent where processing is based on consent.
  • Appeal certain privacy request decisions, where applicable.
  • Manage marketing communication preferences.

These rights are not absolute and may depend on your location, our relationship with you, the type of information involved, whether the information is controlled by CelinieJourney or Shopify, and applicable legal exceptions.

Data Sharing and Targeted Advertising Choices

We do not sell personal information for money. However, privacy laws may define "sale," "sharing," or "targeted advertising" broadly enough to include certain advertising, analytics, retargeting, social media, cookie, pixel, or platform activities. Where applicable, you may have the right to opt out of certain sale, sharing, or targeted advertising activities.

If a data sharing opt-out page or privacy choice tool is available on our website through Shopify or another privacy tool, you may use that tool to submit your opt-out choice. You may also contact us at legal@celiniejourney.com with your request.

Global Privacy Control and Universal Opt-Out Signals

Some browsers, extensions, or devices may allow you to send opt-out preference signals, including Global Privacy Control ("GPC"). Where required by applicable law and technically supported by our website or service providers, we will treat recognized opt-out preference signals as a request to opt out of applicable sale, sharing, or targeted advertising for the browser or device sending the signal.

Because these signals are generally browser- or device-specific, you may need to enable the signal separately on each browser or device you use. If you use multiple browsers or devices, an opt-out signal from one browser or device may not automatically apply to another.

Cookie Choices

You may be able to manage cookies through your browser settings and, where available, through cookie or privacy tools on our website. Blocking or deleting cookies may affect certain website features, including cart, checkout, account login, saved preferences, analytics, personalization, and product recommendations.

Some cookies are necessary for our website, checkout, account, payment, security, and fraud-prevention functions. Other cookies may be used for analytics, preferences, advertising, or personalization, depending on your location, settings, and choices. For more information, please review our Cookies Policy.

Shopify Privacy Choices

Our store is powered by Shopify. Shopify may process personal information to provide checkout, payment, customer account, fraud-prevention, analytics, security, platform, and other Shopify services. Shopify may also process certain information for Shopify-controlled services or enhanced services where enabled and permitted.

For privacy requests related to Shopify-controlled processing, you may use the Shopify Privacy Portal. Shopify may also respect certain privacy choices submitted through supported privacy tools, data sharing opt-out pages, cookie choices, and recognized opt-out preference signals, where applicable.

Marketing Communication Choices

If you subscribe to CelinieJourney marketing emails, SMS messages, or other promotional communications, you may opt out at any time by using the unsubscribe link or instructions included in those messages or by contacting us.

Even if you opt out of marketing communications, we may still send non-promotional messages, such as order confirmations, shipping updates, customer service responses, account notices, appointment messages, return or warranty communications, policy updates, and other transactional or administrative messages.

How to Submit a Privacy Request

To submit a privacy request to CelinieJourney, please contact us at legal@celiniejourney.com. Please include enough information for us to understand and process your request, such as:

  • Your full name.
  • The email address associated with your order, account, or communication with us.
  • Your order number, if the request relates to an order.
  • The type of request you are making.
  • Your state, country, or region of residence, if relevant to your request.
  • Any additional information needed to help us locate your records.

Verification of Requests

Before processing certain privacy requests, we may need to verify your identity. Verification may require us to match information you provide with information we maintain, such as account information, order information, contact details, or other records.

If we cannot reasonably verify your identity or authority to make a request, we may be unable to complete the request. We may also decline or limit a request where permitted or required by law, including where information must be retained to complete a transaction, provide requested services, comply with legal obligations, detect fraud, protect security, resolve disputes, or exercise legal rights.

Authorized Agents

Where permitted by applicable law, you may authorize another person or entity to submit a privacy request on your behalf. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly with us. We may deny requests from agents who do not provide sufficient authorization or where we cannot verify the request.

Appeals

If applicable law gives you the right to appeal a decision we make about your privacy request, you may appeal by replying to our decision notice or contacting legal@celiniejourney.com with "Privacy Appeal" in the subject line. Please include your original request details and the reason you believe our decision should be reviewed.

No Discrimination

We will not discriminate against you for exercising privacy rights available under applicable law. This means we will not deny goods or services, charge a different price, provide a different level of service, or suggest that you may receive different treatment because you exercised your privacy rights, except where permitted by law.

Changes to This Page

We may update this Your Privacy Choices page from time to time to reflect changes in our privacy practices, Shopify privacy features, website tools, legal requirements, or business operations. When we update this page, we will revise the "Last updated" date above.

Contact Us

If you have questions about your privacy choices or wish to submit a privacy request, please contact us:

CelinieJourney
Email: legal@celiniejourney.com
Phone: +1 614-636-3778

You may also contact us through our Contact Us page.